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offering both services
  • System design and re-engineering
  • Complete systems development using state-of-the-art technologies including Internet, communication, client/server, RDBMS and Various Software
  • Onsite, offsite and offshore software development
  • System administration and maintenance
  • Web and E-Commerce design, hosting, maintenance and backend processing
  • Help and support desks
 
  ITeS
 

GR89 offers an extensive level of expertise and experience in outbound & inbound call management and customer acquisition, with a variety of applications in the areas of business-to-consumer (B2C) and business-to-business (B2B) marketing. This experience, along with our technological solutions, quality assurance programs, and commitment to customer service excellence help our clients to achieve maximum results from their direct marketing efforts.

The company specializes in direct Voice Based Services with regard to:

  • Telemarketing of different product & services
  • Toll Free Number support
  • Business Lead Generation
  • Appointment Setting
  • Inbound Call Support
  • Tech Support and Surveys & Feedbacks

Other than voice based services the company also offers a lot of Non Voice Based Services in the areas like:

  • Payroll
  • Data Processing - Conversion, Tabulation
  • Voice to Data Conversion
  • Design Support
  • Image to Data Processing
  • E-mailing services



DESCRIPTION OF THE INFRASTRUCTURE AND TECHNOLOGY

  • DIALER : Predictive Dailer (Extendable up to 212 seats)
  • SERVER : HP PROLIANT SERVER
  • VOIP GATEWAY : 2E1 Digital Audio Codec Box
  • LEASE LINE : 1mbps

 

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